Australian Renovation Group are committed to adopting the highest standards to safeguard our client's personal information.

Australian Renovation Group collects personal information about you in order to provide personalised products and services. The personal information you provide to Australian Renovation Group will enhance the products and services that we offer you. The type of personal information we collect may include your name, address, telephone numbers, information on how you use our products and services (such as the type of product, date, time, location), and information on your browsing activity when visiting our website.

This information permits us to issue accurate information and also helps us develop products and plans to suit your needs. The personal information you provide Australian Renovation Group may be used for a number of purposes connected with our business operations, which include:

    * processing your products and services requests, orders or applications;
    * providing you with products and/or services requested;
    * billing you or administering your account;
    * dealing with requests, enquiries or complaints and other customer care related activities;
    * carrying out market and product analysis and marketing our products and services generally;
    * contacting you about Australian Renovation Group products and services; and
    * registering your details and fulfilling any requests or requirements you may have in respect of a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution.


We may also use your personal information for purposes related to those described above which would be reasonably expected by you. For example, we may use your personal information to contact you regarding your enquiries. Australian Renovation Group will also need to send you essential information about your account or changes to your orders progress.

We will not use your information for purposes other than described above unless we have your consent or there are specified law enforcement or public health and safety reasons. Australian Renovation Group may disclose or receive personal information or documents about you to/from: credit providers or credit reporting agencies for the purposes permitted under the Privacy Act; law enforcement agencies to assist in the pevention of criminal activities, and our service and content providers, dealers and agents. Unless you consent, we will not disclose your personal information to third parties.

We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure. Upon your request, Australian Renovation Group will take reasonable steps to let you know, generally, what sort of personal information we hold, for what purposes and how we collect, use and disclose that information. Upon your request, Australian Renovation Group will provide access to your personal information we hold, except in certain prescribed circumstances, including emergency situations, specified business imperatives and law enforcement or other public interests.

If you have any queries or concerns, please contact Australian Renovation Group on (08) 9355 1744 for more details.